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Conference on Cyber & IT Service Management (CITSM)

Conference on Cyber & IT Service Management, has been active since 2012 with the initialization of IT and SI lecturer at UIN Jakarta, Husni Teja Sukmana, Ph.D, Yusuf Durachman, M.IT. and other IT-IS Lecturers and Prof. Dr. Abdul Wahab Abdul Rahman from International Islamic University Malaysia, Prof. Ismail Khalil from the institute of telecooperation, Johanes Kepler University Linz, Austria and the implementation of CITSM that has been carried out.

The 1st International Conference on Cyber & IT Service Management (CITSM 2012) in Conjunction with the ITIL v.3 Workshop, Training and Certification, Lembang, Bandung, Indonesia, 8 – 10 November 2012


The 2nd International Conference on Information Technology for Cyber & IT Service Management (CITSM 2013) in Conjunction With The ITIL 2011, Prince2, And COBIT5 Workshop, Training, and Certification.

Jakarta, Indonesia, 22 – 25 October 2013


The 3rd International Conference on Information Technology for Cyber and IT Service Management (CITSM 2014) National ICT Building, UIN Syarif Hidayatullah Jakarta November 3, 2014 – November 6, 2014

Papers are published in IEEE Xplore Digital Library.


The 4th International Conference on Information Technology for Cyber and IT Service Management (CITSM 2016) Multi-Purpose Building, UIN Sunan Gunung Djati, Bandung April 26, 2016 – April 28, 2016

Papers are published in IEEE Xplore Digital Library.


The 5th International Conference on Information Technology for Cyber and IT Service Management (CITSM 2017) Conventional Hall, STIKOM Bali August 8, 2017 – August 10, 2017

Papers are published in IEEE Xplore Digital Library.


The 6th International Conference on Information Technology for Cyber and IT Service Management (CITSM 2018) Conventional Hall, Inna Prapat Hotel August 7, 2018 – August 9, 2018

Papers are published in IEEE Xplore Digital Library.


The 7th International Conference on Information Technology for Cyber and IT Service Management (CITSM 2019) Jakarta Convention Center (JCC) November 6, 2019 – November 8, 2019

Papers are published in IEEE Xplore Digital Library.



The 9th International Conference on Information Technology for Cyber and IT Service Management (CITSM 2021) on Virtual in Collaboration with PROF.DR. HAZAIRIN, SH BENGKULU September 22-23, 2021

Papers are published in IEE Xplore Digital Library.


CITSM 2022 is the 10th annual Conference in the general area of Cyber and ITSM. The 10th CITSM on Hybrid Mode! Yogyakarta, 20-21 September 2022

This year, together with Frontiers, we also calls for participation in our Research Topic: Recent Innovations on Applied Technology in Education, with participating journals Frontiers in Education (Q2) and Frontiers in Computer Science (Q1).

More Information: Click here

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